Last Modified: September 23, 2026

1. Overview

These Terms of Sale (“Terms”) govern the purchase of assessments, reports, consulting services, educational programs, workshops, digital products, licenses, subscriptions, training, and other products or services (collectively, the “Services”) offered by Relationship Panoramic, LP (“Relationship Panoramic,” “Company,” “we,” “our,” or “us”).

By purchasing any Service through our website or other authorized channels, you agree to be bound by these Terms, our Privacy Policy, and our Terms of Use.

If a separate written agreement exists between Relationship Panoramic and the purchaser, that agreement shall prevail to the extent of any conflict.

2. Services

Relationship Panoramic provides relationship assessments, reports, consulting services, educational content, workshops, training programs, digital resources, research-based tools, and related offerings.

Descriptions of Services are provided on our website or in accompanying sales materials. We reserve the right to modify, improve, update, or discontinue Services at any time.

We make reasonable efforts to ensure that descriptions of Services are accurate; however, minor variations may occur.

3. Orders and Acceptance

All orders are subject to acceptance by Relationship Panoramic.

We reserve the right to reject, cancel, or limit any order at our discretion, including where payment cannot be processed, fraud is suspected, or eligibility requirements are not met.

An order is not accepted until payment is successfully processed and confirmation has been issued.

4. Pricing

Prices are listed on the Relationship Panoramic website or in approved proposals, invoices, or sales materials.

Unless otherwise stated:

  • Prices are denominated in U.S. Dollars (USD).
  • Prices exclude applicable taxes.
  • Customers are responsible for any sales tax, VAT, GST, or similar governmental charges.

While we strive to ensure pricing accuracy, we reserve the right to correct pricing errors and cancel or revise affected orders.

5. Payment Terms

Payment is due at the time of purchase unless otherwise agreed in writing.

We may accept payment through third-party payment providers including credit cards, debit cards, electronic transfers, and other approved methods.

Customers are responsible for providing accurate billing information and maintaining valid payment authorization.

Failure to make payment may result in suspension or cancellation of access to Services.

6. Access to Assessments and Digital Products

Certain Services may be delivered through:

  • Unique access codes
  • Online accounts
  • Secure web portals
  • Digital downloads
  • Email delivery

Customers are responsible for maintaining the confidentiality of access credentials.

Access codes, licenses, reports, and digital content may not be shared, copied, resold, sublicensed, distributed, or transferred except with our written authorization.

7. Refund Policy

Except as required by applicable law, all purchases are non-refundable once any of the following has occurred:

  • An assessment has been started;
  • A report has been generated;
  • Digital content has been accessed or downloaded;
  • A course, workshop, or training program has commenced;
  • Consulting services have been delivered in whole or in part;
  • Access credentials have been issued and used.

If a Service has not been accessed or delivered, Relationship Panoramic may, in its sole discretion, provide a refund, credit, transfer, or rescheduling option.

For workshops, courses, coaching sessions, and consulting engagements, any cancellation policies specified at the time of registration or purchase shall apply.

8. Intellectual Property

All assessments, reports, methodologies, questionnaires, educational materials, research instruments, frameworks, algorithms, scoring systems, software, content, graphics, and related materials remain the exclusive intellectual property of Relationship Panoramic, LP or its licensors.

Purchase of a Service grants a limited, non-exclusive, non-transferable license for personal or authorized professional use only.

No purchaser may:

  • Reproduce or distribute materials;
  • Reverse engineer assessment methodologies;
  • Modify reports or instruments;
  • Create derivative works;
  • Resell or sublicense content;
  • Remove copyright notices.

All rights not expressly granted are reserved.

9. Assessment Results and Data

Relationship Panoramic retains ownership of its assessment methodologies, scoring models, anonymized datasets, and related intellectual property.

Individuals who complete assessments retain rights to their personal information subject to our Privacy Policy.

Assessment reports may be shared with:

  • The individual participant;
  • Additional participants designated during the assessment process;
  • Licensed professionals authorized by participants;
  • Organizations where participants have expressly provided consent.

Relationship Panoramic may use aggregated, anonymized, and de-identified data for research, quality improvement, benchmarking, analytics, educational purposes, and publication, provided such information cannot reasonably identify an individual.

10. No Clinical, Medical, Legal, or Financial Advice

Services provided by Relationship Panoramic are intended for educational, consulting, coaching, personal development, research, and informational purposes.

Unless explicitly stated in a separate written agreement, our Services do not constitute:

  • Medical advice;
  • Psychological treatment;
  • Psychotherapy;
  • Psychiatric care;
  • Legal advice;
  • Financial advice;
  • Diagnosis of any condition.

Assessment results and reports should not be relied upon as substitutes for professional medical, psychological, legal, or financial advice.

Customers should seek guidance from appropriately qualified professionals regarding their individual circumstances.

11. Limited Warranty

Relationship Panoramic warrants that consulting and professional services will be performed in a professional and workmanlike manner consistent with generally accepted industry standards.

Except for the foregoing limited warranty, all Services are provided “AS IS” and “AS AVAILABLE.”

To the fullest extent permitted by law, Relationship Panoramic disclaims all other warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted availability.

12. Limitation of Liability

To the fullest extent permitted by law, Relationship Panoramic, LP and its partners, contractors, licensors, affiliates, employees, and representatives shall not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to the purchase or use of any Service.

This includes, without limitation:

  • Loss of business;
  • Loss of profits;
  • Loss of data;
  • Emotional distress;
  • Relationship outcomes;
  • Personal decisions made based upon reports or recommendations.

Relationship Panoramic’s total liability for any claim shall not exceed the amount paid by the customer for the Service giving rise to the claim.

Nothing in these Terms excludes liability that cannot lawfully be excluded under applicable law.

13. Confidentiality

Each party agrees to maintain the confidentiality of non-public information disclosed by the other party in connection with the Services.

This obligation does not apply to information that:

  • Is publicly available;
  • Was already known without obligation of confidentiality;
  • Was lawfully obtained from a third party;
  • Is required to be disclosed by law.

14. Force Majeure

Relationship Panoramic shall not be liable for delays or failures resulting from causes beyond its reasonable control, including natural disasters, acts of government, war, terrorism, labor disputes, internet outages, hosting failures, epidemics, pandemics, telecommunications failures, or disruptions affecting service providers.

15. Governing Law

These Terms shall be governed by the laws of the State of California, excluding its conflict of laws principles.

16. Dispute Resolution and Jurisdiction

Any dispute arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California.

Each party consents to the jurisdiction of such courts.

17. Severability

If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy, Terms of Use, and any applicable service-specific agreement, constitute the entire agreement between the parties regarding the purchase and use of Services.

19. Contact Information

Relationship Panoramic, LP
California Limited Partnership

Email: support@relationship-panoramic.com

 

Consumer Rights for UK and EU Customers

Nothing in these Terms shall exclude, restrict, or limit any rights that cannot be excluded or limited under applicable consumer protection laws.

If you are purchasing as a consumer residing in the United Kingdom, the European Union, or another jurisdiction that provides mandatory consumer protections, you may have additional statutory rights relating to:

  • Faulty or misdescribed services;
  • Digital content;
  • Contract cancellation rights;
  • Refunds;
  • Data protection;
  • Consumer remedies.

Where applicable law grants a consumer a right to cancel a contract for digital content or services purchased online, that right may be lost once performance of the service has begun or digital content has been accessed, downloaded, activated, delivered, or otherwise made available to the customer, provided the customer has expressly consented to the commencement of performance and acknowledged the resulting loss of any applicable cancellation rights.

By purchasing and accessing assessments, reports, online courses, digital products, downloadable materials, or other digital services provided by Relationship Panoramic, LP, you expressly request immediate access or delivery of such content and acknowledge that any applicable statutory cancellation rights may cease once access has been provided, to the extent permitted by applicable law.

Nothing in these Terms affects any mandatory legal rights available to consumers under applicable law.